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Returns & Exchanges
At ALT. Fragrances, we want you to find your perfect scent. If you are not completely satisfied with your purchase, we offer a 14-day return window for items in their original, unopened packaging.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Package Your Item
Securely place the unopened fragrance bottle in its original box and use protective padding to prevent damage during transit.
3
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing